Can I customize the product with my own logo or design? ｜我可以自定义产品LOGO或图案吗？
Yes. We support custom logos, colors, sizes and personalized patterns. You can send AI, PNG or JPG files via online chat. We will confirm the design before production.（可以。我们支持定制LOGO、颜色、尺寸和个性化图案。您可通过在线聊天发送AI、PNG、JPG格式文件，我们会在生产前与您确认设计方案。）
What is the MOQ for custom orders?｜定制产品的起订量是多少？
The MOQ for custom products is 10 pieces per style. Mixed colors are allowed. Larger orders come with better wholesale prices.（定制产品单款起订量为10件。同款式可混搭不同颜色，订购数量越大，批发价格越优惠。）
How long does custom production take? ｜定制订单的生产周期是多久？
Production takes 7–15 working days depending on design complexity and order quantity. International shipping takes 7–20 days. Rush orders are available.
（根据设计复杂度和订单数量，定制生产周期为7-15个工作日，国际物流运输时长7-20天。支持加急订单，可联系客服咨询。）
Can I modify or cancel my custom order? ｜下单后可以修改或取消定制订单吗？
No changes or cancellations are allowed once production starts. Please confirm all details before placing an order.
（订单投产之后，不支持修改设计、调整规格或取消订单。请您下单前仔细核对所有定制细节。）
Are custom products returnable? ｜定制产品是否支持退换货？
Custom items are non-returnable and non-refundable. We offer free remakes or replacements for defective, damaged or wrong items that do not match the confirmed mockup.
（定制产品为专属定制商品，不支持无理由退换。若收到货品存在破损、瑕疵或与确认效果图不符，我们将免费重做或补发。）
What should I do if I receive defective items? ｜收到残次品该如何处理？
Please contact us within 7 days after delivery with clear photos or videos. We will provide replacement or compensation for quality issues.
（请在签收后7天内，提供清晰的产品照片或视频联系我们，我们会针对质量问题提供补发、换货或赔付服务。）
What payment methods do you accept? ｜支持哪些付款方式？
We support secure online payments including PayPal, credit cards and debit cards. All transactions are encrypted and fully protected.
（我们支持PayPal、信用卡、借记卡等多种安全线上付款方式，所有交易均经过加密处理，资金交易安全有保障。）